Change Financial Cardholder Terms and Conditions
Change Financial
Kids Money App Pty Ltd - Bank’d Wallet and Mastercard® Debit Card (Terms and Conditions)
Change Financial Payment Services Pty Ltd, ABN 92 651 106 955
Definitions
The following definitions apply throughout this terms and conditions, unless otherwise stated:
Account or Wallet means the reloadable facility issued and managed by Change Financial for the Account Holder, which records the value available to the Account Holder and through which:
the Account Holder may top up the Wallet by transferring funds from an external bank account; and
Funds may be allocated by the Account Holder to the Card(s) linked to the Wallet
Account Holder means the person (customer) aged 18 or over (typically a parent or guardian) registered against the Wallet. The Account Holder is responsible for managing funds between the Wallet and the Card(s), including spending restrictions, and for each Cardholder’s use of a Card.
App means the mobile application provided by Kids Money App Pty ltd, “Bank’d”
Available Balance means the value available to be spent on a Card at a given time, being the value allocated to that Card less any pending transactions, pre-authorisation holds and fees.
Bank’d Terms means the Bank’d Terms and Conditions issued by Kids Money App Pty Ltd, which govern the App, the website and the Subscription, available at https://www.bankd.com/terms-and-conditions.html.
Business Day means a day that is not a Saturday, Sunday or public holiday being a day on which banks are open for general banking business in Australia.
Card means the Debit Mastercard® issued by Change Financial Payment Services Pty Ltd, regardless of form-factor i.e. plastic, tokenised, virtual, or contactless/wearable.
Cardholder means a person who is nominated by the Account Holder to use a card (typically the Account Holder’s child).
Card Facility means the card facility related to the Debit Mastercard® described in this terms and conditions, including the Wallet.
Card Mailer means the letter sent to the cardholder including a card, and instructions on how to use the card, together with other important information.
Card Number means the 16-digit number that may be printed or displayed on the front or back of a card, and/or displayed in a mobile application.
Card Statement means an electronic statement of transactions completed with the cards.
Cash Advance means any transaction that we consider to be a cash advance, including transactions involving:
the drawing of cash from the Card using an ATM or at a financial institution;
receiving from a Merchant a cash substitute or a cash refund (including, but not limited to, using the Card to load Value to a stored value card or facility);
using the Card to pay bills through a third party where the Merchant does not accept credit payments;
using the Card to pay bills over the counter at a financial institution; or
transferring, or arranging the transfer of, funds from the Card to another account.
Change Financial means Change Financial Payment Services Pty Ltd (“CFPS”) ABN 92 651 106 955
Contactless Terminal means a terminal that can be used to make a Contactless Transaction.
Contactless Transactions means a transaction made by holding a card (which can make a Contactless Transaction) in front of a Contactless Terminal, to complete a transaction, rather than inserting the card into the terminal.
Digital Wallet means a digital tokenised card available on a mobile device’s payment wallet, typically Apple Pay or Google Pay.
Direct Debit means a debit from your card that you arrange through a merchant or other service provider by providing your card number.
Device means equipment, other than a plastic card (typically a mobile phone, smart watch or tablet), used as a means to transact from the Card.
EFTPOS means any Electronic Funds Transfer at Point of Sale.
Expiry Date means the expiry date that may be printed or displayed on the card, and/or displayed in a mobile application.
Issuer means Change Financial Payment Services Pty Ltd (“CFPS”) ABN 92 651 106 955, Australian Financial Services Licence (AFSL) 534901
Kids Money App or Bank’d means Kids Money App Pty Ltd ACN 672 025 302, trading as Bank’d, a corporate authorised representative of Change Financial.
Mastercard means Mastercard International Incorporated.
Mastercard Scheme Rules means the Mastercard Scheme Rules and the Mastercard Technical Operational and Security Rules.
Mobile Application (“App”) means the Bank’d App provided by Kids Money App Pty Ltd.
Offline transactions mean the process by which funds are withdrawn from a card when a POS terminal is out of operation, or not connected to the payment network.
Personal Information means the information that we collect from you and the cardholder, including any application form, correspondence, identification, emails, telephone calls, internet communications and transactional information, in connection with the card or the Card
Physical card means the plastic Mastercard Card issued as part of the card facility.
PIN means a 4-digit Personal Identification Number associated with the Card.
POS means the merchant’s Point of Sale terminal.
Recurring transaction means a regular transaction on your account that you have authorised another person or company (merchant) to make by providing your 16-digit card number.
Stored Value means the monetary value available to a Cardholder through the use of the card from time to time.
Subscription means the paid Bank’d subscription with Kids Money App Pty Ltd that gives access to the Bank’d platform and on which access to the Card depends.
Terms and Conditions means the terms and conditions set out in this document.
Transaction means any purchase or withdrawal.
Unauthorised Transaction means a transaction not authorised by you but does not include any transaction carried out by you or anyone performing the transaction with your knowledge or consent.
We, Us, Our means Change Financial and, except where the context indicates a different intention, also includes any agent acting on behalf of Change Financial.
Website means the Kids Money App Pty Ltd website.
You or Your means the Account holder or the Cardholder, depending on the context.
Terms and Conditions
Overview
The Card is a Mastercard branded reloadable debit card (Debit Mastercard®). Change Financial is the issuer of the Card and the issuer and manager of the Wallet.
Change Financial (We, us, our) authorises Kids Money App Pty Ltd to distribute the Wallet and card as its authorised representative. The card provides the cardholder with the means to access the value loaded on the card to purchase goods and services at approved merchants.
The Account Holder agrees to be bound by these terms and conditions by consenting to the issue of a Card, or by activating or using a Card. The Account Holder acknowledges that it is responsible to ensure that they and each Cardholder adhere to the terms and conditions.
These Terms and Conditions are issued by Change Financial. By accepting the offer of the card facility made by Kids Money App Pty Ltd, the Account Holder is bound by these terms and conditions in respect of the Wallet and card. It is important that the Account Holder reads and understands the terms and conditions that apply to the use of the card facility. The Bank’d Terms apply separately to the App, website and Subscription. If there is any inconsistency between the Bank’d Terms and these terms and conditions in relation to the Wallet or Card, these terms and conditions prevail.
As an Account Holder, You have rights to the Wallet and Card, however Kids Money App Pty Ltd and Change Financial can enforce your obligations with regards to usage of the Card.
It is important that you read and understand the terms and conditions and keep a copy for your records.
Before the Card may be used, it must be activated by following the steps in the Using Your Card section. By activating, or using the Card, you agree to be bound by these terms and conditions.
The debit Card does not involve Change Financial offering or issuing any “debt security”. Funds received to top up a Wallet are held in a pooled account with ASL in the name of Kids Money App Pty Ltd. Those funds belong to Kids Money App Pty Ltd and are not held on trust for the Account Holder or any Cardholder. Change Financial records the Wallet balance and each Card balance and processes transactions against them in accordance with these terms and conditions. Any interest earned on the pooled account is paid to Kids Money App Pty Ltd. You do not earn interest on your Wallet balance or Card balance.
The Wallet
The Wallet is a facility that records the funds you have transferred to it from your external bank account. The Wallet balance is not available to a Card until it is moved to that Card. No card-based transactions are permitted from the Wallet, although the Account Holder may transfer funds to a Card using the App.
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Maximum Wallet Balance | AUD $10,000.00 |
Subscription and access to the Card
Access to and use of the Card depends on an active, paid Subscription. The Subscription fee is charged by Kids Money App Pty Ltd to your nominated payment method for access to the Bank’d platform, under the Bank’d Terms. You authorise Change Financial to deduct unpaid Subscription fees from your Wallet balance at the direction of Kids Money App Pty Ltd.
If your Subscription lapses or is not paid, Change Financial will, at the direction of Kids Money App Pty Ltd, freeze your Card(s) until the Subscription is brought up to date. If the Subscription remains unpaid for 7 days, Kids Money App Pty Ltd may instruct Change Financial to cancel the Wallet and Card(s), and the section “Cancellation” applies. Your Wallet and Card balances are not forfeited because the Subscription has lapsed.
The Card
By providing you the Card, you have the right to use the card in accordance with these terms and conditions. By activating, or using the card, you agree to be bound by these terms and conditions.
The Card is a Debit Mastercard®. You must have funding available in the Wallet, and loaded to the Card in accordance with these terms and conditions, and an active Subscription, before the Card can be used.
When a Cardholder purchases goods and services using their Card, the payment is debited against the Available Balance associated with that card.
The Card allows the Cardholder to purchase goods and services at any merchant that accepts Mastercard by:
selecting the ‘credit’ button at POS; or
making a contactless payment; or
over the telephone or the internet by providing the card number, expiry date and security code printed on the Card or displayed to You within the Bank’d App; or
Making a payment from a tokenised wallet on a mobile device
The Card is not a credit card;
The Card and the Wallet are not a deposit account;
The Card is not transferable;
The credit balance or value stored in the Wallet or on a card does not earn interest;
The Account Holder will be liable for any transactions made by a Cardholder, and for any transactions initiated by another person with the card where the cardholder allows that person to use their device and to make a purchase with the Card,
The Card remains the property of the Issuer and you must not copy or reproduce a card.
Using the Card
Before the Card may be used, you must activate it in the App and set a four-digit PIN. You must not select a PIN that could be easily guessed, including your date of birth, repeated digits or a simple numerical sequence. The first in-store transaction made with the Card must be completed by inserting the Card into the terminal and entering your PIN; once a PIN transaction has been completed successfully, contactless Tap to Pay may be used for subsequent transactions.
The Card can only be used if there are sufficient funds for the transaction and the Subscription is active.
The Cardholder can use the Card before expiry and within the applicable limits outlined in this terms and conditions, provided that the total transactions amount does not exceed the Transaction Limit or Available Balance.
Acceptance of a transaction does not imply that you have sufficient funds on the Card to cover a transaction. In exceptional circumstances (for example when a POS terminal is offline), a transaction on the card may exceed the available balance without the card declining. We are obliged to honour the transaction where this happens, and you agree to pay the excess immediately. The Account Holder authorises us to recover the excess from the Wallet balance.
The Card can be used at any merchant wherever the Mastercard® logo is displayed (subject to individual merchant’s discretion), with the exclusion of the following Merchant Category Codes:
7995: Gambling Transactions
5993: Cigar Stores and Stands
5921: Package Stores, Beer, Wine, and Liquor
5813: Bars, Cocktail Lounges, Discotheques, Nightclubs, and Taverns: Drinking
Places (Alcoholic Beverages)
Or any Merchant Category designated by the Account Holder.
The Card does not permit withdrawal of cash or cash advance.
The Card cannot be used for illegal transactions or to purchase illegal goods or services.
We will not be held liable if any merchant or a POS terminal does not accept the Card.
The Cardholder must check that the amount for a transaction is correct:
before they sign a voucher or transaction record given by any merchant, and
before they enter their PIN at a POS terminal.
By signing a voucher or transaction record or entering the PIN at the POS terminal, the cardholder confirms the validity of the amount of the transaction.
We may suspend or terminate the use of the card if we notice excessive uses of the Card or other suspicious activities.
Limitations of use of the Card
This Card is subject to a transaction limit and daily transaction count limit. The available balance must not exceed the maximum limit of the card at any given time. The Card’s balance can be accessed following the loading of value to the card from the Wallet by you.
The following table illustrates the transaction and limits applicable to the Card, within the limits of the available balance. Once you have Card or device, limits are available in the Bank’d app in the cards section. Some merchants may impose additional limits not included in this table.
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Maximum Card Balance | AUD $5,000.00 |
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Maximum Transaction amount per day |
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We will not be held liable if any approved merchant either refuses to accept a card as a payment method or does not permit certain types of goods and services to be paid with the Card, except where the authorisation has been declined because of an act or omission on our part.
Fees and Charges
Certain merchants may charge an additional fee on top of the transaction amount. This fee is determined and charged by the merchant at the time of transaction, is included in the total purchase price, and is not retained by Us.
Kids Money App Pty Ltd may charge the Subscription fee and the fees set out in section 5 of the Product Disclosure Statement for the Wallet and Card issued by Change Financial (including transaction fees, international transaction fees, replacement card fees, chargeback processing fees and direct debit dishonour fees). The Subscription fee is charged to your nominated payment method under the Bank’d Terms. You authorise Change Financial to deduct unpaid Subscription fees and the other fees listed above from your Wallet balance at the direction of Kids Money App Pty Ltd.
We charge no fees to You.
Pre-Authorised Transactions
In some cases, merchants may request confirmation that your Card has sufficient funds to pay for the goods and services they will supply. This is done through obtaining a pre-authorisation (pre-auth) which will put a temporary hold on your Card balance. This means that the balance in your Card may not indicate the correct amount until the authorisation is cleared.
The merchant may request a subsequent authorisation for the actual costs when the goods and services have been supplied. A pre-auth, once obtained, holds the funds for up to 10 calendar days if the purchase or pre-auth amount is not completed.
We reserve the right to decline any pre-auth for any transaction on the Card, for example, if the transaction would cause the Card to go into debit balance.
Card Expiry
An expiry date is displayed on the Card and/or within the Bank’d mobile app. The card is valid until the expiry date unless cancelled before. When a Card expires, you cannot access available balance or value loaded on the card, except when a replacement card is issued to You.
Cancellation
If you cancel your Bank’d subscription, your account and any associated cards will be frozen, and you will no longer be able to make transactions. Any remaining paid subscription period is forfeited and is not refunded.
Before cancelling, we recommend you withdraw any remaining funds from your account, as access to the account will be restricted once the cancellation takes effect. Any funds remaining in your account at the time of cancellation will be dealt with in accordance with the Change Financial Terms, and may need to be returned to you through the withdrawal process, which can take additional time.
Nothing in this clause limits any rights you may have under the Australian Consumer Law.
You may cancel the Wallet or any Card at any time through the App or by contacting Kids Money App Pty Ltd. Change Financial may cancel the Wallet or a Card, including at the direction of Kids Money App Pty Ltd, in the circumstances set out in these terms and conditions or the Bank’d Terms.
If the Wallet or a Card is cancelled, Change Financial will return any remaining Wallet and Card balance to Kids Money App Pty Ltd. Kids Money App Pty Ltd will then pay that balance to the Account Holder’s nominated bank account, being the account from which the funds were deposited, less any fees or other amounts owed to Kids Money App Pty Ltd under Bank’d Terms. Kids Money App Pty Ltd will pay the balance to the Account Holder.
Payment may be delayed or declined where the originating account cannot be verified, where required by law, or where fraud or unauthorised activity is reasonably suspected. Change Financial does not deduct any fees of its own.
Transaction Disputes
It is the responsibility of a Cardholder to keep all voucher and transaction records given by any merchant when using the Card and regularly review transaction history to identify unauthorised transactions.
Cardholders must notify Kids Money App Pty Ltd immediately if they notice any error (or possible error) in any transaction or statement relating to a card.
Chargebacks (Reversing a transaction)
In some circumstances, Mastercard scheme rules may allow us to reverse the transaction where you have a dispute with the merchant. This is known as chargeback.
You must notify Kids Money App Pty Ltd immediately if you believe that you are entitled to a chargeback. Mastercard card scheme rules impose time limits for initiating chargebacks which is generally 90 days from the date of the disputed transaction. We cannot reverse a transaction after the expiry of these time limits. Kids Money App Pty Ltd may charge a chargeback processing fee where a chargeback you raise is found to be invalid or is unsuccessful (see the Product Disclosure Statement).
We may need you or the cardholder to provide additional information for a chargeback request. A Cardholder who does not provide requested information within 10 days may lose any rights to the chargeback.
Merchants may have rights under the Mastercard card scheme rules to have any chargeback transactions investigated further. In some cases, the chargeback we processed may be reversed and resulting in the original transaction being reinstated.
Selecting your PIN
Before using the card for the first time, the Account Holder will need to create a PIN the Bank’d mobile app. You must ensure that the PIN is not unsuitable or easily guessable, such as a date of birth or sequential or otherwise guessable numbers.
If you enter an incorrect PIN three times when a transaction is attempted using the Card, the Card will be blocked and you will need to set a new PIN in the mobile app to unblock your card.
PIN Change
The Account Holder may change the Card’s PIN within the Bank’d mobile app.
Protecting the Card
For security reasons, you must take the following steps to protect your Card and PIN:
never leave the Card unattended;
never give the Card to anyone, including family member or friend;
notify Kids Money App Pty Ltd immediately if the Card Mailer has not been received intact;
report to Kids Money App Pty Ltd immediately the loss, theft, damage or unauthorised use of any Card;
check your Wallet, Card balance and transaction history online to identify and report, as soon as possible, any instances of unauthorised use; and
on the expiry date, cut the physical card diagonally in half before disposal.
Lost or stolen Cards
The security of the card is very important, and you must take reasonable steps to protect your card from loss or theft. If you become aware that the Card or Device is lost or stolen or damaged, you or the cardholder must immediately freeze the card in the Wallets section of Bank’d App, or email Support@bankd.com. The Account Holder may order a replacement Card (a replacement card fee may apply – see the Product Disclosure Statement).
We will cancel the card as soon as a report is received.
If you freeze your card and notify Kids Money App Pty Ltd in the App or by email as above, you will not be liable for any losses from unauthorised transactions occurring to your account prior to the card being cancelled.
You may be required to report in writing and provide details of the loss, theft, or misuse of the Card. When a report is made verbally through telephone, you will be given a notification number or some other form of acknowledgement. You or the cardholder should retain this as evidence of the time and date of your report.
If the Card or Device has been lost or stolen and the Card or lost Device is found after making the report, the Cardholder must not attempt to use the physical Card, or the card associated with that Device.
Digital Wallets
Digital Wallets (if available) allow you to tokenise Your Card to a compatible device to make purchases using your Card. Your Card Agreement governs the use of your Card in Digital Wallets.
You must keep your device and security credentials safe and secure at all times – in the same way you would your actual Card or PIN. Never share your device security credentials or allow another person to register their biometric data (face ID or fingerprint) on your device as that person will be able to make payments using your Card. If you do allow someone access, you will be responsible for their use of your Card.
Contact Kids Money App Pty Ltd immediately if your device has been lost, stolen or compromised in any way. Kids Money App Pty Ltd can suspend or remove your Card from the Digital Wallet to prevent further unauthorised use.
We may use your information to manage your use of Digital Wallet, to present you with updates and to display targeted offers and advertising from time to time. We always use your information in accordance with Change Financial’s privacy policy and the Kids Money App Pty Ltd Online Privacy Statement.
When you register your Card to your device, the Pays Provider may access and process your information, including information about your transactions. We share some of your information with the Pays Provider to display to you in the Digital Wallet, which the Pays Provider may use in an aggregated and de-identified way to help improve their services. The Pays Providers may share information with us for fraud and identification purposes. The Pays Provider’s use of your personal information is solely governed by their Privacy Policy. The Privacy Policies of the Pays Providers are available at:
Apple Pay: https://www.apple.com/au/privacy/
Google Pay: https://policies.google.com/privacy
The Pays Provider may change their Digital Wallet from time to time. Change Financial and Kids Money App Pty Ltd have no control over the Pays Providers’ decisions to change their Digital Wallets or any of their services or products. In order to use a Digital Wallet, you must agree to the Pays Provider’s Terms of Use and Privacy Policy.
Complaints
If you have any complaint, concern or issue with a product or service from a merchant, or a dispute with a merchant, this must be addressed directly with the merchant. If the concern or issue is not resolved, or you are not satisfied with the way in which the merchant deals with your concern or issue, you can contact Kids Money App Pty Ltd Customer Support team by:
In app Support chat
Feedback through the website or app
If you have a complaint about the Wallet or Card, contact Kids Money App Pty Ltd Customer Support as above. If it is not resolved, you can escalate it to Change Financial at complaintsofficer@changefinancial.com. We aim to resolve complaints within 30 calendar days of first receipt (including receipt by Kids Money App Pty Ltd). If you are not satisfied with our response, or we have not responded within 30 calendar days, you may contact the Australian Financial Complaints Authority (AFCA), a free and independent external dispute resolution scheme: www.afca.org.au, info@afca.org.au, 1800 931 678, GPO Box 3, Melbourne VIC 3001. Change Financial’s AFCA membership number is 93185.
Enforcement by Change Financial
The Account Holder must ensure that each Cardholder complies with these terms and conditions. Change Financial may enforce these terms and conditions against the Account Holder and, to the extent permitted by law, against a Cardholder. These terms and conditions cannot be altered or varied without Change Financial’s written consent.
Security
Cardholders must keep the Card and PIN safe and secure by following the precautions set out below.
A cardholder must never:
give the card to anyone, including family members or friends;
tamper with any integrated circuit on the card;
write the PIN on the Card or otherwise store the PIN with the Card;
communicate the PIN to anyone, including family and friends;
disclose the card number, except where necessary;
leave the card unattended;
allow another person to register and store a Biometric Identifier on their device;
Payments to the Card
The available balance of the Card will reduce when purchases are made using the card. Fees charged by Kids Money App Pty Ltd, other than Subscription fees, are deducted from the Wallet balance. Subscription fees are charged to your nominated payment method and may be deducted from the Wallet balance only if they remain unpaid.
The card cannot be used to make or complete a transaction that exceeds the available balance on the card.
Transactions
The Wallet balance, account balance and transaction history of a card will be made available 24 hours a day, 7 days a week. You can access this information through the Bank’d app.
It is your responsibility to keep all voucher and transaction records given by any merchant when using the card and regularly review your transaction history to identify unauthorised transactions.
It is also your responsibility to notify Kids Money App Pty Ltd immediately if you notice any error (or possible error) in any transaction or statement relating to a card. You may be required to provide additional information concerning any error (or possible error).
Liabilities and Disclaimers
We are not liable:
where it is not our fault that the available balance is insufficient to cover a transaction;
where a terminal or system malfunctions and it is not our fault;
for circumstances beyond our control to prevent a transaction, despite any reasonable precautions having been taken by us;
for any loss resulting from any failure due to events beyond our control;
for any loss resulting from any system failure or industrial dispute beyond our control;
for the way any rejection to accept the card is communicated;
for any dispute between you or the cardholder and any merchant regarding any goods or services purchased with the card;
for the operation of the App, the website or the Subscription, which are provided by Kids Money App Pty Ltd under the Bank’d Terms;
for our action to meet our obligations as required by any government agencies, regulations or a court order; or
for anything specifically excluded or limited elsewhere in these terms and conditions.
In any circumstances, our liability shall not exceed the amount of the available balance except in relation to:
unauthorised transactions; and
consequential losses that result from a malfunction of a system or equipment supplied by any party to a shared electronic network. (unless you should reasonably have been aware that the system or equipment was unavailable or malfunctioning, in which case our liability is limited to correcting any errors and refunding any fees or charges imposed on you or the cardholder).
Change Financial:
does not provide any explicit or implicit warranty or representation related to the Cards, including their quality or standard or fitness for any purpose; and
is not liable for any loss, including indirect or consequential loss you or the cardholder suffers in relation to the Cards. This includes failure to provide the card or loss, stolen, or destruction of the card.
There may be circumstances where Change Financial delays or fails to enforce a term of these terms and conditions, and it does not imply or constitute a waiver of these terms and conditions.
Communication
You agree to receive written notices or other communications from Change Financial under or in connection with these terms and conditions. We will either:
send the notice, information or communication using electronic communication; or
use electronic communication to notify you that the notice, information, or communication is available from a website or in the App.
If we give a notice, information, or other communication to you:
electronically – you are taken to have received it on the day it is transmitted.
by writing to you – you are taken to have received it when it would be delivered in the ordinary course of the post; or
by giving it to you personally or leaving it for you – you are taken to have received it on the day of delivery.
You may update your email address for electronic communication by notifying Kids Money App Pty Ltd directly, providing that they are satisfied with your identity. In addition, we may give you notices, information or other communications to you relating to the card facility:
by writing to you at your residential or postal address last known to us;
by giving it to you personally or leaving it at your residential or postal address last known to us;
by Electronic Communication to your nominated email address or mobile phone number last known to us for sending notices and communications to you; or
if the notice or communication is not personal to you – by posting it to the website.
When telephone communications are originated or received by us or where electronic communications is received by us or through the website, you agree that we may:
verify your identity by reference to any or all of the information provided by you when applying for the card facility or during the card activation or any changes made to this information; and
proceed on the basis that we are satisfied by that verification.
Keeping Your Contact Details Up to Date
You must notify Kids Money App Pty Ltd of any change of name, address and other contact details immediately. We will not be held responsible or liable if you do not receive any notice or correspondence that has been sent to the contact details you have provided.
We accept no responsibility or liability for late, lost, or misdirected SMS messages or emails caused by inaccurate personal details provided by you, or by system constraints or failures experienced by your email or mobile phone service providers.
Changes to Terms and Conditions
We may change these terms and conditions (including fees and charges and load and transaction limits) at any time without your consent for one or more of the following reasons:
to comply with any change or anticipated change in any relevant law, code of practice, guidance, or general banking practice; or
to reflect any decision of a court, ombudsman, or regulator;
to reflect a change in our systems or procedures, for security reasons; or
as a result of changed circumstances (including by adding benefits or new features); or
to respond proportionally to changes in the cost of providing the card facility; or
to make them clearer.
If the change involves an increase to fees and charges or the introduction of a new fee or charge, and any changes that are not materially adverse, we will give you notice at least 30 days before any changes to these terms and conditions take effect.
We will notify you of the above changes to these terms and conditions by electronic communication.
If a change to these terms and conditions is not materially adverse, we may update the information by making information about the change available on the Bank’. You can obtain a paper copy of this information on request free of charge.
Any changes necessitated by an immediate need to restore or maintain the security of the system in which the card facility is used can be made subject to the law without prior notice.